A unified trace experience that joins logs, metrics, traces, and infrastructure data into one timeline — so engineers debug an incident in one place instead of seven.
Role
Principal Designer
Discipline
UX, Systems Design, Observability
Tools
Figma, React prototypes
Client
New Relic
Problem
Telemetry fragmented by tool, not by incident.
Modern observability tools collect logs, metrics, and traces — but engineers debug incidents. Each tool had its own timeline, its own filters, its own URL. Switching between them dropped context every single time.
Approach
One timeline. Every signal.
We designed a single, scrubbable incident timeline that overlays logs, metric anomalies, traces, and deploys. Engineers can pin signals, share a snapshot URL with teammates, and replay an incident later for post-mortem.
Now accepting RFPs for FY25/26. Our customer success team is standing by to put together the right team for your digital advertising and product design needs.
